Compliance NavigatorCross-Border Compliance

Privacy Policy

Effective Date: February 25, 2026  |  Last Updated: February 25, 2026

1. Introduction

Welcome to Compliance Navigator (also referred to as "the Platform," "we," "us," or "our"), accessible at www.chuhai-compliance-navigator.com. We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy ("Policy") explains how we collect, use, store, share, and protect your personal information, as well as the rights you have regarding your data.

This Policy applies to all products and services provided through the Platform, including but not limited to AI compliance consultation, the compliance knowledge base, compliance tools, assessment report generation, and subscription services. By accessing or using the Platform, you acknowledge that you have read, understood, and agree to the terms of this Policy.

2. Information Collection

We may collect the following categories of personal information in the course of providing our services:

2.1 Registration Information

When you create an account on the Platform, we collect the following information provided by you:

  • Name or username
  • Email address
  • Password (stored in encrypted form)

2.2 Usage Data

When you use the Platform, we may automatically collect the following information:

  • Device information (device model, operating system version, browser type)
  • Log information (access time, pages visited, IP address)
  • Usage behavior data (feature usage frequency, search query records)

2.3 AI Interaction Data

When you use the Platform's AI compliance consultation features, we collect:

  • Queries and conversation logs submitted to the AI assistant
  • Responses generated by the AI assistant
  • Your feedback and ratings on AI responses

2.4 Payment Information

When you subscribe to our paid services, we may collect payment-related information, including transaction records and subscription status. Please note that sensitive payment information such as credit card numbers and bank account details are processed directly by third-party payment processors, and we do not directly store such information.

3. Use of Information

We use the personal information we collect for the following purposes:

  • Service Provision: To create and manage your account, and to provide core services including AI compliance consultation, knowledge base search, compliance tools, and assessment reports.
  • Service Improvement: To analyze usage data to optimize Platform functionality, enhance user experience, improve AI response quality, and expand knowledge base coverage.
  • Communication: To send you service notifications, security alerts, product updates, and (with your consent) marketing communications.
  • Security: To detect, prevent, and address technical issues, fraudulent activity, and security threats to maintain the safety and integrity of the Platform.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. AI Data Processing

The Platform's AI compliance consultation features are powered by third-party artificial intelligence large language model service providers. When using these features, please be aware of the following:

  • Data Transmission: Queries you submit in AI conversations are transmitted to the servers of the aforementioned third-party AI providers for processing and response generation.
  • Data Processing: Third-party AI service providers process your query data in accordance with their respective privacy policies and data processing agreements. We have entered into data processing agreements with these providers requiring them to provide reasonable protections for your data.
  • Data Storage: Your AI conversation logs may be stored on our servers for service quality improvement and dispute resolution purposes. We protect such data in accordance with the retention periods and security standards set forth in this Policy.
  • Usage Advisory: We strongly advise you not to submit highly sensitive trade secrets, personal identification numbers, bank account information, or other confidential information in AI conversations that should not be disclosed to third parties.

AI-generated content is provided for reference purposes only and does not constitute legal advice. For specific compliance matters, we recommend consulting qualified legal professionals.

5. Cookies and Tracking Technologies

The Platform uses cookies and similar tracking technologies for the following purposes:

  • Essential Cookies: Session management cookies (session_token) used to maintain your login status and ensure the basic functionality of the Platform.
  • Analytics Cookies: Help us understand how users interact with the Platform so we can optimize our products and services.

You may manage or disable cookies through your browser settings. Please note that disabling essential cookies may prevent you from accessing some or all features of the Platform.

6. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with third parties only in the following circumstances:

  • AI Service Providers: As described in Section 4, your AI conversation queries are transmitted to third-party AI model service providers for processing.
  • Hosting Provider: The Platform uses third-party cloud hosting services. Your data may be stored on the cloud service provider's infrastructure.
  • Legal Requirements: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
  • Rights Protection: To protect the rights, property, or safety of the Platform, our users, or the public.
  • With Your Consent: When you have given your explicit consent to share information with specific third parties.

7. Data Security

We implement industry-standard security measures to protect your personal information, including but not limited to:

  • SSL/TLS encryption for data in transit
  • Encrypted password storage using one-way hashing algorithms
  • Strict internal data access controls
  • Regular security assessments and vulnerability scanning
  • Security auditing of system logs

While we strive to protect your personal information, please understand that no method of transmission over the Internet or method of electronic storage is completely secure. In the event of a personal information security incident, we will promptly notify you in accordance with applicable legal requirements.

8. Data Retention

We retain your personal information for the minimum period necessary to fulfill the purposes described in this Policy, as follows:

  • Account Information: Retained for the duration of your active account. Upon account deletion, your personal information will be deleted or anonymized within 30 business days, unless otherwise required by law.
  • AI Conversation Logs: Retained for no longer than 12 months from the date of the conversation, after which they are automatically deleted or anonymized.
  • Usage Logs: Retained for no longer than 6 months for security analysis and service optimization.
  • Transaction Records: Retained in accordance with applicable accounting and tax regulations.

9. User Rights

Subject to applicable data protection laws, you have the following rights regarding your personal information:

  • Right of Access: You have the right to access the personal information we hold about you.
  • Right of Rectification: You have the right to request correction or completion of inaccurate or incomplete personal information.
  • Right of Erasure: Under circumstances prescribed by law, you have the right to request deletion of your personal information.
  • Right to Data Portability: You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
  • Right to Withdraw Consent: For personal information processed based on your consent, you have the right to withdraw your consent at any time.
  • Account Deletion: You may contact us to request the deletion of your account and associated personal information.

To exercise any of the above rights, please contact us using the information provided in Section 13. We will respond to your request within 15 business days.

10. Children's Privacy

The Platform is designed for business users and legal professionals and is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected personal information from a minor without parental or guardian consent, we will take prompt steps to delete such information. If you are a parent or guardian and believe your child has provided personal information to the Platform, please contact us immediately using the information provided in Section 13.

11. Cross-Border Data Transfer

As the Platform utilizes third-party service providers located in various countries and regions (including AI model service providers and cloud hosting providers), your personal information may be transferred to, processed, and stored in locations outside your country or region of residence. Data protection laws in these locations may differ from those in your jurisdiction.

When conducting cross-border data transfers, we implement appropriate safeguards, including entering into standard contractual clauses with data recipients or ensuring that the recipient's jurisdiction provides an adequate level of data protection, to ensure your personal information receives protection consistent with this Policy.

12. Changes to This Policy

We may update this Policy from time to time to reflect changes to our services or applicable legal requirements. In the event of material changes, we will post the updated Policy on the Platform and notify you through Platform notifications or email prior to the changes taking effect. The revised Policy becomes effective upon posting. We encourage you to review this Policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy, or if you wish to exercise your personal data rights, please contact us through the following channels:

We will review and process your request promptly and respond within the timeframe required by applicable law.

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